Clear rules for using Cove safely.
These policies govern Cove’s University of Kentucky private beta. They explain the marketplace relationship, provider obligations, data practices, booking rules, safety expectations, and how Cove allocates risk while operating as an unincorporated business.
Platform version 2026-07-30 · Effective July 30, 2026
Terms of Service
The contract governing access to Cove, marketplace activity, bookings, content, disputes, and platform risk allocation.
Read policyPrivacy Policy
How Cove collects, uses, discloses, retains, and protects personal information during the private beta.
Read policyProvider Agreement
Additional obligations for anyone publishing a storefront, listing services or products, or accepting bookings through Cove.
Read policyMarketplace Rules and Prohibited Offerings
The categories, listings, products, services, and conduct that Cove permits, restricts, or prohibits.
Read policyBooking, Cancellation, Refund and Dispute Policy
How booking requests become confirmed, how cancellations and no-shows are handled, and who is responsible for payments and refunds.
Read policySafety and Community Standards
Rules for respectful conduct, safe meetings, reports, content removal, privacy, and emergency escalation.
Read policy